Chicken Express - Bad Food, Bad Customer Service, and Unsanitary.
Ordered a 4 Piece Tender and It Was Cold. - Complaint
SHERMAN, TEXAS -- Worst service I have ever gotten! I ordered a 4 piece chicken tender with one side and a drink, paid for it and received it within 1 minute of ordering. I enjoy fast food, but I at least want my fast food to be hot and not cold when I get it. The tenders and the roll was cold to eat and the tenders were very small, and the corn nuggets had a burnt taste to them; not to mention the tea I received was too light to be called tea but "sweet water" and when I tasted it, it tasted like it was made out of toilet water. It was so gross, I poured it out and got a fruit punch; the only good thing I had with me from them.
Then when I went back inside to complain about my food, I was completely ignored and the lady at the register acted as if it was the end of the world to replace my order with hot, fresh food and good customer service. I work in customer service too, and if I had treated my customers the way I was treated, my boss would have fired me on the spot. that kind of behavior is unacceptable. I have written a complaint to the store's manager so I hope he contacts me and replaces my food. if not then I will not be going into any chicken express again until there is a change in attitude or staff.