Time Warner Cable - Time Warner Is Horribly Unreliable
Home Internet - Complaint
EL PASO, TEXAS -- I am paying for 20mbps download speeds. That's all. Just some decent internet. If you could just give me 16 or so reliably, that's all I ask. Instead, Time Warner, instead, you can barely give me 2mbps download speed, and even that isn't reliable! Frequently dropping to. 5, .8, .2, oh we're up to 3mbps now... Hey did it just spike up to 14?? That's great.... oh its back down to 1.3 now. Fantastic.
Why Time Warner? Why? How many times do I have to call your customer service? They're very nice over the phone by the way. But I still don't want to talk to them. I just want to surf the internet. How many times do I have to have a tech over? Why do I suddenly get that 20mbps download speed I pay for for an hour or so after the tech leaves, only for it to drop back to it's normal abysmally depressing speeds?
If I wanted dial up I would get dial up Time Warner.
You don't understand Time Warner. You're the only option I have. I can't even get Comcast where I live. Why can't we just be friends? 20mbps Time Warner. That's all I want. I'll even take 15, even for a few hours at a time. That's all I ask.
I beseech you Time Warner Cable. I give you money. I give you money every month. Why can't you give me internets?