AT&T Pompus #$@&$
Refurbed Samsung Galaxy S3 - Complaint
RIVERSIDE, CALIFORNIA -- Purchased a Samsung galaxy s3 that was refurbed and in less than a month the volume didn't work I couldn't connect to my wifi and the lock screen wouldn't work. Called AT&T and they sent another refurbed that when I tried to connect to my wifi doesn't work all this within seconds of taking it from Fedex.
Called Samsung who told me the phone was defective and for me to mail it to them for repair but I wouldn't have a phone for however long it took to repair it.
Called AT&T and simply asked them to please send a new never been used galaxy since I have been a good customer since 2007 and because it was very clear that their refurbed galaxy were defective.
The representative told me no and said she had to exchange her phone 5 times before she got one that worked. Ridiculous!! I shouldn't have to do that!! Don't know what my next step should be....