Tire Kingdom - Basic Oil Change...
LADY LAKE, FLORIDA -- Start off I'm a daughter, sister, grand-daughter to mechanics, but with that being said I don't always have time to do oil changes at home, I went in for the convenience. Mark my words I will never do it again. I walked in and explained I just want an oil change and new wiper blades that's it. I was then asked if I want the free maintenance check, brakes and lines check, I said no just change the oil. Services person then said I'm going to go it the vin number and mileage from our car I will be right back. When the service person came back asked me about my tire pressure light, I told the services person it is for the spare tire and I don't want anyone to mess with the cover because it isn't the easiest to get on and off. From my husband doing it has put a ripe on the cover and I don't want it any worse.
I signed all the papers told to make my self at home. After a few minutes the service person came back and said I needed a new battery gave me a estimate on that. I thought to myself I said no to the free maintenance check.
After another 10 minutes passed and the service person came back with something else that was supposedly wrong. Well long story short I was being hounded for just about everything. Thankfully I am related to mechanics if any big problem happened with my car I would have one of them work on it. I just wanted an oil change. After an hour I was finally able to get my car back and leave. I was so pissed when I left that I didn't notice the big grease stain on the fabric on my door.
As a woman the experience wasn't good at all. I feel bad if any other woman/man came in without not having the knowledge or the resources of being mechanically inclined would have one heck of an expensive trip. If I did everything they said was supposedly wrong I would have at least paid thousands.
You make your industry look bad doing business like this.