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Temo Sunrooms - Lifetime Warranty Shell Game

Complaint
Review by islego on 2013-04-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SANFORD, FLORIDA -- We purchased a Temo Sunroom in 2004 from Florida Exteriors, Sanford, FL, a now-defunct business for reasons more clear to me every day. We, too, have roof panels that leak with the ceiling panels inside bowing or displacing downward. I found our Lifetime Warranty and the paperwork and called the local Temo dealer in Altamonte Springs, FL, who directed me to call a John [snip], the Credit and Financing Manager in the Temo headquarters in Michigan. Mr. [snip] had me take pictures of the ceiling panels and send to him. Within less than an hour he emailed me saying these were not Temo panels and, thus, not warrantied by Temo. I sent him paperwork showing our purchase of a Temo sunroom and again quickly heard from him saying that it was Florida Exteriors that substituted other panels in place of Temo panels and that he was sorry Florida Exteriors did this to me. DON'T BUY TEMO SUNROOMS FROM ANYONE...obviously the workmanship is very shoddy and they have a list of reasons why they will not have to honor their so-called "Lifetime Warranty".
Comments:3 Replies - Latest reply on 2013-04-16
Posted by Obsfucation on 2013-04-16:
Is it true that the panels were not Temo?
Posted by BigAl on 2013-04-16:
Have you entertained the thought that what you were told by TEMO is true?
Posted by Sunny days!!! on 2013-04-16:
Is there some kind of markings or numbers on the panels? I wouldn't take some guys word for it.

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