Coulter's Furniture - Sales Fraud

Palliser # 41451 HTS - Complaint
Review by Mbrian1936 on 2013-04-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Business started: 01/01/1963

I was looking to purchase all leather Palliser # 41451 HTS, so I went to Coulters Furniture in Windsor. I bought them and was charged for # 41451 but the info on the chairs is showing #41934 Axis. 2 powered seats curved with LED lights, one acrylic table, silver/stainless cup holders and stainless feet. I was told by the salesperson that it was all leather but I found out after delivery that it's actually Leather w/ vinyl match. I paid for all leather and now the store will not fix this problem.

I contacted Palliser.com and got this response...

As for the label of product attached - This tells me that the Home Theater seat was made with Roma Grade 1000 leather with a PVC match. If the store told you it was ALL Leather, please contact the store and discuss this concern with them.

As for your pricing email, we do not have MSRP or Manufacture Suggested Retail Pricing. We only sell our product wholesale to dealers and they set their own retail prices based on the area market.

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