Supermedia - Terrible Customer Experience
BROOKLYN, NEW YORK -- I renewed the contract for my business website in March 2013. My site has been up for about 8 years. I did not want any changes, but the web department launched a completely revised website. It was awful and misrepresented my services.
Since then (over a month) I have made over 15 calls to my sales rep, customer service and the web department - all with no results as yet.
This is the worst customer experience I have ever had.