Metro PCS - Extremely Poor Customer Service
Customer Service - Complaint
TITUSVILLE, FLORIDA -- I purchased new service from this company and importing my old phone number from a different provider.... was told would be active in 2 hours.. after the 4th call to the company was told could take up to 24 hours... after my 10th call and 48 hours later I still have no service... and was told I was unable to return my phone to any other provider except where I purchased it.
After explaining to them I was traveling and unable to get back to that location I was denied any refund but I could disconnect my service.. I spent over 800.00 in this store for two phones and accessories... that's a horrible loss to me.
The worst part is no other provider can use these phones..I have to take the loss either way or stay with Metro.. avoid this business ..it is not worth all the headaches or cheap service..
Bottom line... you get what you pay for..