HSN - TV Description of Product Misleading and Potentially Dangerous
Haan Floor Steam Cleaner - Complaint
ONLINE, NEW JERSEY -- The Haan floor steam cleaner was advertised on HSN TV as a hand held steam cleaner for use on mattresses, furniture etc. Nowhere in the HAAN directions did it state that it could be used hand held and in fact it said it should ONLY be held by the handle...which is impossible because the handle is attached to a long attachment. Yet when I called HSN they insisted that it could be held by the body of the steamer rather than the handle.... which is not only awkward but dangerous.
I can't believe they stuck by such erroneous advertising.