Pep Boys - Don't Trust Them to Diagnose Your Problems, Take It Somewhere Else.
1995 Ford - Complaint
HEMET, CALIFORNIA -- Went in with noise coming from? They did our bearings, (at $550) then sent it home like it was fixed. Didn't even bother checking to see if the noise was still there. The next day I brought it back and had one of them jump in while I drove around the parking lot and he said something was rubbing. They put it back up on the rack and checked their work and said one of the bearings was dry, guess they don't pack them when they put them in!
That didn't work so the did a brake inspection and said it was the brakes so they did the brakes, ($300) sound still there. Then they told us they checked the rear end and they found shavings and no oil. We need to repair the differential rear end, they don't do that. Wanted to send us to another shop, we went to Jimmy D's and they checked it, rear end is fine, no shavings, center bearing was out. Guess they couldn't see it right in front of them. Never figured out where the shavings came from.
Will NEVER go back to Pep Boys again.
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