American Express - Customer Service - Delta Skymiles SCAM Promotional Experience
SAN DIEGO, CALIFORNIA -- Signed up for an American Express - Delta Skymiles Credit Card tied to a promotion - spend $1K within X period and receive 40K bonus Delta Miles. Called American Express the day I made the purchase to ensure my purchase would qualify (I would have absolutely used another card if it hadn't been in the time frame). I was told by the American Express Customer Service Agent..."yes you are on the last day...make the purchase to ensure you get your miles"
I'm now on my 5th call to American Express, a case was opened on February 24th and still nothing. I had the WORST CUSTOMER SERVICE agent ever this evening, Suzanne. She needed to "find" a 2012 calendar to figure out how many days were in October, November, December & January.....politely tried to tell her the ONLY month that changes the number of days is February.
Needless to say this card will be cancelled and I'm posting about the lack of service on any social media outlet possible. Hoping no one else falls for these types of scams.
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