Orbitz - Fradulant Quote and Poor Customer Service!
Orbitz Customer Service - Complaint
UNITED STATES, FLORIDA -- To find out that you were charged more than double the day your trip starts is disheartening! We flew into Tampa Fl. arrived at Payless Car Rental to have our Orbitz quote go from $245.00 to $554.00. Yes the small print says there may be additional fees on pickup....we bought nothing extra and with the taxes and airport fees our bill was $309.00 more than what was listed on our itinerary. More than double and all we got from Orbitz is"We are sorry, but the car rental place will not explain it to us, you will have to call them...hold on my trip was based on the information and quote that I paid for 6 months ago?? that was the outcome of my 45 minute phone conversation with Orbitz...BBB here I come!