Verizon - Charged Me After Terminating $30/month 2G Prepaid Plan.
3G Prepaid 30 Day Service - Complaint
ROCHESTER, MINNESOTA -- I signed up for $30 2G month-to-month for my iPad in Feb 2013 to use on a trip. I cancelled well before the 30 days was up, received Verizon's cancellation verification via email, yet was charged $30 for the next month. When I disputed it, they said I had to contact my credit card company, saying they didn't have my credit card information. Interesting, since they used that same "missing" information to charge me after cancellation.
My credit card company laughed, and said this is a Verizon method of not admitting fault; they could easily have refunded my money without involving the credit card company. Verizon says they'll send an email asking if you want to continue the month-to-month service, however I've usually cancelled on my own before this arrives.
Not sure I'll go through the hassle of 2G month-to-month again. Very disappointed in how difficult they made it for me.