Orbitz - False Advertising
PRICE ASSURANCE - Complaint
ASHEVILLE -- The cost of my flight to NY went down by $28 in one week. I contacted Orbitz to take advantage of their "Price Assurance". What a misnomer! If the air fare goes down, a) you must wait for another Orbitz customer to book the same flight, and b) Orbitz does not refund $, they give you 'points'. I could live with both those conditions; however, those points CAN ONLY be redeemed towards HOTEL stays. Ridiculous! "Price Assurance" is at the very least false advertising; I think it verges on fraud.