Pep Boys - Worst Online Purchase Experience
Shocks for a Chrysler T&C 2001
ONLINE SERVICE, PENNSYLVANIA -- Pep Boys has the worst online system. I had placed an order for Shocks on my 2001 Chrysler Town and Country Mini Van. I even paid for overnight delivery. Problem with them is that they don’t tell you if they have the item in stock or not. Ordered parts on a Wednesday, nothing from them by following Monday so I called them. Waiting online for them to answer is a real fun experience. The person who answered said they would check and call me back, what a joke.
Had to call two more times only for them to be delivered the following Thursday. They were not in stock and they can’t tell if an item is in their inventory or not. Pretty sad in the modern world.