Home Depot Complaint - Window sales and instillation
WATSONVILLE, CALIFORNIA -- I had the benefit of two other estimates the saleman
comes prepared in retrospect to tell you anything to sell the product I never saw or met a licensed contractor I complained that the windows were retrofitted and not the ones I was promised the manager of the store stated that the windows were not up to code if they were not retrofit style
the city inspector disagreed.
I had them come and look as they workers who could not speak english one didnt know how to plug in a cord (one side is bigger) I called the company as soon as they arrived and the windows appeared to be four inches smaller...all around they said it was what had to be done to be in code(VIPLEX) owned by home depot. This was all untrue...they ran out of instillation I took pictures of the light shining thru the windows between the spaces
I called and sent the pictures they agreed JOHN
at home depot and SCOTT (viplex) I asked on many occasions to see a contractor there apparently isnt one seems a bit strange an illegal to me..
I paid 3,500 more for this piece of work.
I had to do alot of work to find that everything that was said was not true
I would not recommend HOME DEPOT for any instillations the sales people know nothing about
instillation and will tell you anything to sell the job the no interest for a year is just another hard sell tactic
I am not done with my complaint
I backed it up with all kinds of professional
I am telling everyone I know
I used to buy everything for home improvement there well I think their customer relations
and THEY NEED TO HIRE A CONTRACTOR