Pep Boys - Customer Service
Tires - Complaint
PHOENIX, ARIZONA -- I went into the store on 35th ave. & cactus, there were 4 employees in the register area, no one greeted me when I came, I went to the tire area which is next to the registers, I was looking over the tires and looked at the 4 people at the registers, they were talking, no other customers in the store, now I know why. Not one person came to assist me or ask what they could help me with, when I asked for help, they said they would see if they could find someone, but no one went anywhere or called on the phone.
I left and bought 4 new tires else ware. worst customer service I can remember in a long time.