Radio Shack Complaint - Rebate - MP# Player $70 rebate
LEWISBURG, PENNSYLVANIA -- I purchased an MP# player from Radio Shack after seeing an advertisement offering a $70.00 rebate.
I took the item home in December 2005 and with the Christmas hustle and bustle forgot about it.
At the last minute, I remembered and sent the rebate in.
According to Radio Shack rebate....the postmark could be no later than January 13th.
I walked the rebate offer into the post office and asked them to stamp it in front of me...so I was sure the postmark was January 13th.
Two weeks later I received an e-mail that Radio Shack rebate center received my rebate and it was in process.
I waited another two weeks to come home from work to find what I thought was my rebate check, only to find that my rebate was declined saying it was mailed after the rebate.
I called radio shack rebate center and was told my item was postmarked January 16th. I asked for a copy of the envelope with the postmark on it telling them I watched them stamp the envelope myself.
I was informed by the person on the telephone that after the information is input into the system the paperwork is destroyed. They have nothing to prove my item was postmarked the 16th.
It's funny how you can walk into a post office on April 15th and have your IRS TAX Form postmarked with that date....but somehow when radio shack gets your rebate.....the postmark has a 3 day delay?????
I unfortunately never thought to get a photocopy of my rebate letter stamped with the date......who would have?
For all you out there who purchase with a rebate offer....send them in right away...but even then you probably won't receive it....
Radio Shack will find someway not to give it to you.
What they count on is people forgetting......and if you don't forget....they'll find some other way around it.