Maytag Corporation Complaint - Maytag Legacy Series Washer - A TOTAL NIGHTMARE
CHANDLER, ARIZONA -- I purchased my Legacy Series Washer in Oct. 2003 - But let me start from the REAL beginning. I went to Home Depot and bought a Maytag washer (other than Legacy). It was installed and I followed the directions per Maytag to the T. On the VERY FIRST LOAD of laundry I tried to wash, the machine went beserk and started to SMOKE! It damned near burned my laundry room down!! THIS washer went back to Home Depot, PRONTO, and I decided maybe I should upgrade to the Legacy (which is what I originally wanted anyway). FIVE MONTHS in to owning this new machine, the "bored" Maytag Repairman had to REPLACE THE MOTOR! Within the very FIRST YEAR I owned this machine, I've had repairmen to my home 4 times. I wanted the machine REPLACED, but Maytag wanted to REPAIR it instead. By the time this was all over, the insides of this NEW machine was virtually REPLACED. Now, here it is Feb. 2006. My machine is NOT YET 3 YEARS OLD and it LEAKS like crazy and sounds like a mothership coming in for a landing. I wrote a very nasty letter to Maytag via their website, but they offered NO ASSISTANCE. During the time the repairmen were virtually becoming "family," Maytag did extend my warranty (they said for 2 years, however, it was only for ONE year). I did not, and REFUSE, to put any more money into this piece of literal GARBAGE. For the "quietest" machine in existence, when mine is spinning out you can't even hear your stereo on full blast!
It is my opinion, as it should be anyone else who is having these very same problems with the Legacy Series, that there should be a CLASS ACTION SUIT against Maytag. Just reading these other posts about the Legacy Series makes my stomach grind. I'm absolutely FURIOUS and think that Maytag should be liable to every consumer out there who is having the EXACT same problems I am having. Maytag should NOT repair.. but REPLACE or PAY THE CONSUMER the amount of money they were RIPPED OFF, PERIOD!
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