Orbitz - TERRIBLE EXPERIENCE!!! Never again.
International Flight - Complaint
As if internationally flying alone as a female isn't enough! Thanks to Orbitz, my traveling experience from Kyrgyzstan to Chicago, IL, USA was much more expensive than it should have been! Apparently Orbitz booked my tickets through the airlines incorrectly, causing me to have an extra baggage fee of $225, on top of the $1500 ticket I have already purchased. I work overseas as a volunteer, so this was an Extremely high cost for me and very much unappreciated.
I had to either pay the fee or leave my bag at an international airport. Upon returning to Kyrgyzstan, I tried get a refund. It took me and my boyfriend calling Orbitz and the airline company several times and being on hold for 15-30 minutes at a time just to get through to a real person to voice my complaint. It was unnecessary trouble all due to Orbitz's negligence. I will never use this company again.