Dr Phillip White/Eye Doctor - Did Not Want to Provide Frames/when They Had Them
Eyeglass frames - Complaint
SULPHUR SPRINGS, TEXAS -- We have seen this eye Dr. prior. Had an appt. arrived a bit early. I thought, since I was in a hurry I would go ahead and look at the eyeglass frames. She said my insurance pd. $100.00, well they had some for $60.00 etc. Then said if I wanted to pay cash for them! Hell NO! Otherwise, they would have to send me to Martins uptown for the frames! WHY? WHY? They clearly had them there! The insurance was going to pay for them, she said up to $100.00. Then what is the problem. Bad attitudes and rude calling to verify appt. also! I said if I cannot get the frames there, I did not want the eye exam. They wasted my time and a bunch of balcony. I did not want to go to another place. Just the runaround. No explanation really as to why. So, do not go to "Dr white in Sulphur Springs, Tx" and let him get the money for the eye exam, if they will not let the ins pay for the frames(eyeglasses). If I had not ask prior then that's what would have happened, I would have got the eye exam and then sent somewhere else to get the frames. DO NOT WASTE YOUR TIME> most people make one stop and that's that. This town is full of people that will railroad you! NEVER bother with them! I am going to make sure they do not get paid for the EYE exam, I DID HAVE!