Priceline - Hotel Scam!
Hotel Rental - Complaint
NEWARK, CONNECTICUT -- My hubby and I were going on a day trip to DC. So I booked a mystery hotel at the great price through Priceline. com, happened to be Marriott in DC area, when I called the hotel they told me I would have to pay an additional $40 for parking (almost half of the stay!!!) and no breakfast was included in the booking price.
So I called the Priceline. com and tried to see if anything could be done about the issue. Calls are answered somewhere in Philippines, by the way, first representative hang up on me, I called back and second representative was being a total smart*ss; he said to me: if you don't want to pay for the parking then don't drive a car! OR get dropped off, REALLY???!!!!
And when I asked how is it that they charged $40 for parking, he said: well you go to the counter, hand them you card and they charge it. Well thank you for clearing that out for me!
Anyway, the company, located in CT, is a SCAM outsourcing jobs overseas. If anything ever goes wrong don't expect to get any help or refund. Terrible customer service.
I could have gotten a hotel for the same price with the breakfast and free parking for the same price. Not a great deal after all!!!!