Travelocity / Harrahs Hotel - Do Not Book Hotels From This Company
Hotel Accomodations - Complaint
My husband and I booked a room in New Orleans at Harrahs hotel. The room was supposed to be a luxury room suite with 2 queen beds. We booked this through Travelocity. com. This was our 20th anniversary celebration and what did we get? No luxury suite 1 queen bed and it was for the hearing impaired. I called Travelocity who called the hotel and they stated that they only guaranteed a room and not the accommodations asked for. We payed over 800.00 for this room that was only worth 150.00 at most. Travelocity should have advised us of Harrahs policy and they did not.
I expect a refund and I will never book another vacation with Travelocity or Harrahs hotel in New Orleans.