Riverchase Kia - Price Charged For Tire Rotation And Balance
2008 Kia Optima - Complaint
PELHAM, ALABAMA -- I went to them because I had a problem with shimmy in the front end. The service manager drove the car and confirmed it was a problem. The service advised me the charge would be 60.00. I thought this was a very high price for this service. He indicated that it was something I needed. I was later told that there was a problem with the rotors which made sense so the work was to be done. He then told me that the brakes would soon need to be replaced ad I thought that made sense as the car had 48,000 miles. My concern was that the total charge of 278.94 was a bit too much and the charges were not itemized. I checked on the cost of rotating and balancing with other places and the average price wqs 30.00. This was my biggest complaint even though I agreed to it. I would like to know the price of each item that was repaired.
The service advisor was very nice and prompt in starting on the repairs. I am not naive about methods used to get the most money that they can. I would just like to know what each procedure cost.