Electrolux - the Sorriest Appliances Ever Made
Electrolux Double Door Frig EI26SS55GSO - Complaint
I purchased several Electrolux appliances when we remodelled our kitchen in March of 2009, including the frig EI26SS55GSO, wall over and dishwasher. Have had problems with all of them. The frig freezes all my veggies in the veggie tray even when the temp is set on 37 degrees as recommended. Now my Main Power Board relay switch has gone bad and causing power failure to the Circuit Interface board. I called Electrolux and they gave me a number for a service dealer who came to my house and gave me the bad news. He also told me that Electrolux had several problems with the first year of manufacture and had replace several units because of the food freezing problems. He said it was a design flaw of air flow. He said it will cost $600 - $700 to replace both board and panel. I called Electrolux and they refuse to pay any on the repair bill even thought my unit is only 4 years old.
My $1800 (2009 price) wall over is a piece of junk. It takes 30-40 minutes to bake a small pan of biscuits - like I said a piece of junk. The lower heating element is buried in the bottom panel and it has to heat the entire bottom section before any heat ever reaches the oven space much less the biscuits. The stupid engineer that designed this unit should be hung by the 'you know what' til he or she gets some common sense. Too stupid to get in out of the rain.
Thirdly, my dishwasher stinks to high heavens apparently from food not being properly flushed out of the unit, however the smell is more like a plastic foul odor. Not sure and I'm sure the tech reps that answer the phone for Electrolux don't have a clue as to how to correct the problem and if they did it would be your fault and your expense. Like one other customer said, Electrolux considers themselves above the LEMON LAW!!!