Direct TV - "Contractual" Price Is Not What You Will Be Billed For!!
Direct TV Billing - Complaint
EVERYWHERE -- When I signed up for Direct TV, I was told that my monthly bill for the 1st 12 months was going to be $51.99 + tax. I then got a confirmation email breaking down my entire bill with the end total being $51.99 + Tax. So my first bill was $65.99. I spent 4 hours on the phone with them to correct it. Then my 2nd bill came, and it was $75.89. Another 4 hours of my life wasted on the phone with them, transferred to 8 different people, none spoke good English, got disconnected several times and the end result was no resolution!
I wrote them a letter and was contacted by a representative, and she told me she would look into it, but I would have to wait 2 billing cycles before the correct amount would show up. She then told me that it will be for the next 10 months, not 12 since they already billed me for months 1 and 2. I was lied to when signing up for my contract, the confirmation email means absolutely nothing to them, they just rip you off!!!
DirectTV gets you committed to a contract, but breaches their end of it and you get screwed. I even told them that since they did not abide by the contractual price, then I believe that they breached their end of the contract and that it should be null and void.___ LIARS, UNREPUTABLE, BAD/SHADY BUSINESS