Fred Meyer Complaint - Bad Cashier
GRANTS PASS, OREGON -- On February 20, 2006, I visited my local Fred Meyer to pick up some groceries for the week and a pair of computer speakers. While doing the "self check out cashier", we had made the usual "mess up" on the first item and had to have the cashier come and help us continue on. She approached us with the attitude like "you're a idiot...go home!" No problem there. We finished and paid up but we had forgotten to ring up a HUGE box of muffins (Way too big to fit under my jacket, I might add!) We were continuing on to the electronic department to purchase said speakers when we were stopped by the "self check out helper" (and I use that term loosely!!) She glared at me and said "didn't you forget something"? I looked at her like "oh ya, I guess I did! OOPPSS! My husband and I started laughing and started to go back and run the muffins thru the scanner. In the mean time, she glared at us like we were thieves. We caught her glance at us and said to each other "forget it". Now I don't even want them. We put them down and proceeded to the electronic department (with groceries and shopping cart in tow. I mentioned to her that she would have a better day if she (JUDY) wasn't such a "female dog" about people's mistakes.
We encountered 2 of our friends before we got too far and got into a conversation about the "incident". Before 5 minutes were up we were both confronted by the store security people (2 of them)!!!!
They interupted our private conversation to let us know that they didn't allow the other word for "female dog" to be said in thier store. We were treated like common thieves!!! We were humiliated!!
By the time we got to the electronic department, I had given it thought (probably too much) and asked to speak with someone of Importance" about the incident.
Here come a store manager (female) and 3 THREE security people!!!!! I told them the situation and said that I refused to be treated with such disrespect by their store employees!! And, on top of that, humiliated in front of my friends. 2 more of our friends stood and looked on (a total of 4 now) and saw what went on.
My point is that I could have paid for those muffins anywhere in the store that I wanted to. I was not a thief until I walked out of the store! The cashier at the electronic counter also agreed with me.
My husband has long hair and I have bright red hair and a nose ring (we have a professional band). I can't help but wonder if "JUDY" copped the attitude because of our "appearance" to her.
These things that happen are VERY un-fair and are, in my eyes, repulsive. She most definately needed a "nap"!!!!
My shopping days at Fred Meyer in Grants Passm, Oregon are LONG GONE!!! And so are the shopping days of my 4 friends that witnessed the entire incident.
What ever happened to courtesy and respect?
Sure makes me wonder!