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Fred Meyer Complaint - Bad Cashier

Complaint
Review by nosouldiva on 2006-02-21
GRANTS PASS, OREGON -- On February 20, 2006, I visited my local Fred Meyer to pick up some groceries for the week and a pair of computer speakers. While doing the "self check out cashier", we had made the usual "mess up" on the first item and had to have the cashier come and help us continue on. She approached us with the attitude like "you're a idiot...go home!" No problem there. We finished and paid up but we had forgotten to ring up a HUGE box of muffins (Way too big to fit under my jacket, I might add!) We were continuing on to the electronic department to purchase said speakers when we were stopped by the "self check out helper" (and I use that term loosely!!) She glared at me and said "didn't you forget something"? I looked at her like "oh ya, I guess I did! OOPPSS! My husband and I started laughing and started to go back and run the muffins thru the scanner. In the mean time, she glared at us like we were thieves. We caught her glance at us and said to each other "forget it". Now I don't even want them. We put them down and proceeded to the electronic department (with groceries and shopping cart in tow. I mentioned to her that she would have a better day if she (JUDY) wasn't such a "female dog" about people's mistakes.
We encountered 2 of our friends before we got too far and got into a conversation about the "incident". Before 5 minutes were up we were both confronted by the store security people (2 of them)!!!!
They interupted our private conversation to let us know that they didn't allow the other word for "female dog" to be said in thier store. We were treated like common thieves!!! We were humiliated!!
By the time we got to the electronic department, I had given it thought (probably too much) and asked to speak with someone of Importance" about the incident.
Here come a store manager (female) and 3 THREE security people!!!!! I told them the situation and said that I refused to be treated with such disrespect by their store employees!! And, on top of that, humiliated in front of my friends. 2 more of our friends stood and looked on (a total of 4 now) and saw what went on.
My point is that I could have paid for those muffins anywhere in the store that I wanted to. I was not a thief until I walked out of the store! The cashier at the electronic counter also agreed with me.
My husband has long hair and I have bright red hair and a nose ring (we have a professional band). I can't help but wonder if "JUDY" copped the attitude because of our "appearance" to her.
These things that happen are VERY un-fair and are, in my eyes, repulsive. She most definately needed a "nap"!!!!
My shopping days at Fred Meyer in Grants Passm, Oregon are LONG GONE!!! And so are the shopping days of my 4 friends that witnessed the entire incident.
What ever happened to courtesy and respect?
Sure makes me wonder!
Comments:
Posted by Anonymous on 2006-02-21:
Whether Judy was nice or not what you said can be considered "Disturbing the Peace". There are two sides. Why would you stay there discussing the situation with friends? Leave or go to management.
Posted by Anonymous on 2006-02-21:
What happened to not calling people swear words (like "female dog") - as far as I am concerned, when you used that word on an employee you earned the treatment you got after that. Shame on you
Posted by Slimjim on 2006-02-21:
Deserved or not, you called her a biotch, no doubt in front of customers and staff. Now complain YOU were humiliated when you were approached about said conduct?
Posted by KenPC on 2006-02-21:
Courtesy and respect? You mean like what you showed to the cashier?
Posted by Anonymous on 2006-02-21:
Agreed with everyone else here. You got what you deserved. Too bad they did not ban you from the store, that's what I would have done.

A few words of advice: grow up & get over yourself.
Posted by tander on 2006-02-21:
I don't see where the cashier was at fault, she asked you if you were going to pay for your muffins, and when you swore at her, that became the problem!
Posted by nosouldiva on 2006-02-21:
When I go into a store (with or without a crowd--which there WASN'T, I expect to be treated with respect from employees at all times. It's my $$$ that's paying them to do so.
In regards to a bad cashier.....she was. If you were in my shoes you would have done the same thing.
By the way, are any of YOUR noses pierced? Do YOU catch disrespect for the way YOU look? I highly doubt it from your higher than thou remarks. So, I guess it's shame on YOU.
I'm on my way to feed my female dogs....hungry?
Posted by tander on 2006-02-21:
I doubt the cashier cared about how you looked, she noticed you leaving without paying for muffins and you didn't like being called out for that, she was doing her job, to ask you if you were going to pay for them.,maybe you took her tone of voice wrong.
Posted by spiderman2 on 2006-02-21:
"Please" stop "putting" everything "in" quotes. It "is" really "annoying."
Posted by Anonymous on 2006-02-22:
"Wjat ever happened to courtesy and respect?
Sure makes me wonder!
Thank you,
Tamela Taylor "
If you want to know "wjat" happened reread your post, just because somebody works somewhere doesn't make them your buttboy or mean you can curse at them my dear
Posted by nosouldiva on 2006-02-22:
Come on people! Get real! Forgive me for my bad spelling. I am epileptic and have a hard time now and then. And apparently you don't have anything better than to sit at your boring little desks and comment on other people's quotation marks and spelling. I was just stating a fact that I didn't need to have security bombard me for the situation that was not necessary. When you have other cashiers in the same store take your side...hmmmmmm. THAT tells me something right there! I thought that this was a place for "Fred Meyer" stores to be able to read my complaint. I had NO IDEA this was a site to pick on ther people (and, yes, quotation marks are there again) and their spelling and grammar. It turns out that this is the head quarters for the english patrol. Now THAT IS SAD!
Thanks for the support and enjoy your shopping experience next time you go to "Fred Meyer".
Posted by Phe on 2006-02-22:
"And apparently you don't have anything better than to sit at your boring little desks and comment "... she says in her second or third reply to try and justify her own poor behavior. Yeah, like they're upset about not having you set foot in that store ever again.
Posted by Anonymous on 2006-02-22:
To get respect, nosouldiva, you must first give it! Calling the cashier a b*tch is NOT being respectful to her.
Posted by tander on 2006-02-22:
Spelling and quotation marks shouldn't be part of this forum, her review is all that should matter.
Posted by spiderman2 on 2006-02-22:
But for a review to be taken seriously, it has to be legible and readable. Peppering your post with quotes and misspellings makes it very difficult to follow. On the subject matter of the OP, you lost all your rights to respect when you called the cashier a "female dog." Remember the golden rule.
Posted by Anonymous on 2006-02-22:
Spelling and quotation marks are a part of this forum.... Ask LWcrookedbodyshop. *???*
Posted by tander on 2006-02-22:
No this isn't a spelling contest! I had no problem reading her review or taking it seriously, you people just need something to pick on, if your not going to answer her review seriously, then don't comment on it.
Posted by nosouldiva on 2006-02-22:
Thank you SO VERY MUCH!!!! I appreciate the last comment to the fullest! And the other ONE! in my favor! Please...(oh, can you read and understand THAT word?) I agree! This isn't a place to argue!
I can't believe that I had to put up with all of this worthless garbage because I simply files a complaint here and in other places to make my point. No. I probably shouldn't have called her a *itch. But, no, she shouldn't have acted like one either. Golden rule aplies to me and not her (or the others here)? Hmmmmm. Now I'm confused as to what this site really IS for!!! Forgive for intruding on your little poop parade.
And thanks for the little support and understanding that I DID get! God bless ya!!
Posted by Ponie on 2006-02-22:
Come on, tander--if someone called you a biotch for no good reason, you'd probably hit them upside the head--I know I would. I wonder if the poster plays better music because of her bright red hair and nose ring? How do you blow your nose with that thing stuck in there? At least she didn't use the I'm-a-single-mother-of-five-kids excuse for poor spelling, quote marks, etc. Just pulls out some medical(?) excuse. My SIL has been diagnosed epileptic for over 25 years and it's controlled by medication. She keyboards very well, too.
Posted by tander on 2006-02-22:
I didn't agree with the calling the cashier a biotch, the only thing I don't agree with is the remarks on the spelling, the remarks should be about the review not her spelling or use of punctuation.
Posted by nosouldiva on 2006-02-22:
I DID have plenty of reason - accordint to OTHER cashiers as well!! Don't you get it? Is there a site that we can go to fight? Is that what you do here? Pick on people? And, yeah, I have meds, too! Good for me! What's wrong with you people? I blow, pick and play with my nose just as well, apparently, as you sit there with your finger pointing at others. Don't go to my music, dude. You have no idea....Go to another site where complaints are about life because apparently yours is so boring that you have nothing better to do with yourself!!! How sad and disappointing that you haven't found your place to argue where someone gives a *amn! Lots of luck to you in your insensitive and antipathy life.
Posted by Anonymous on 2006-02-22:
Last I checked this was M3C, Tander so I can voice my opinion and you can voice YOURS. You and souldiva need to control your tongues and tempers! I told s-diva how wrong she was before and just like you Taneroo she goes to the sympathy card. Relative? My condolences. *???*
Posted by Anonymous on 2006-02-22:
Hmmm. Both of you do have red hair.....
Posted by MyraEllen on 2006-02-22:
I was with you until you called the cashier a b*tch. I have tattoos, and my husband has long hair and tattoos as well, but we don't have issues in stores. We are polite, and get politeness in return. What I've found to be more productive when I do encounter someone rude, is to go to their manager. If THAT doesn't work, I call the store manager, and so on. Name calling, no matter what the name, is immature. It doesn't matter how you spell it, you acted like a child, you were treated like one.
Posted by tander on 2006-02-22:
Who says you can't post your opinion, get over me already zzrott, and move on, quit harrassing me!
Posted by tander on 2006-02-22:
How am I not controlling my temper? Forget it, you'll be taken care of in due time.
Posted by Anonymous on 2006-02-22:
I have my nose pierced and I'm a cashier. I wouldn't care about what the person looks like or how they act as long as it's reasonable...If you were to swear at me then I would've just got my manager..
Posted by tander on 2006-02-22:
We do care about your review and don't leave, not everyone agrees with what everyone says, you have as much right to post as the next person. I work in retail, and I would never judge anyone by how they look, I've seen it all, but by you calling her biotch just stirred it up and made it worse, you should of talked to a manager right away.
Posted by Anonymous on 2006-02-22:
Are you threatening me over "transcontinental phonelines?" "You'll be taken care of in due time?" What does that mean? I am not harrassing you! Get over yourself lady. *???*
Posted by Slimjim on 2006-02-22:
Um tander, you slapped zz for getting on posters spelling. How is he harassing you? More victim notes to addy is the intent of that remark of “dealt with”? Noodle, of all those pics you supplied, not one did I ever see a nose ring. Same old bizzness,
Posted by tander on 2006-02-22:
*lol* Maybe it implies your higher power is watching, get over yourself Zzrott!
Posted by tander on 2006-02-22:
I didn't slap him for getting on her spelling, I wasn't even talking to him, when he jumped in and attacked me and yes what he's doing is surely a form of harrassment.
Posted by Anonymous on 2006-02-22:
Hmmm. No nose ring and her occupation is "floor associate" not cashier. Promotion? NOT!!! *???*
Posted by tander on 2006-02-22:
Harrassing my daughter are you now?
Posted by Anonymous on 2006-02-22:
Responding to or giving an opinion is not harrassment, okay Matlock?
Posted by Anonymous on 2006-02-22:
I don't have it in all the time and I've had it pierced for over 2 years now. Sometimes I wear a ring, sometimes a stud...not like it should matter. At K-Mart I work on the registers about once a month.
Posted by tander on 2006-02-22:
I beg to differ, it's a form of harrassment, look it up.
Posted by Anonymous on 2006-02-22:
You're annoying me! *(LOL)*
Posted by tander on 2006-02-22:
noodle head don't try and explain it to them, your just giving them more info to harass you with.
Posted by tander on 2006-02-22:
Then leave me and my daughter alone!
Posted by nosouldiva on 2006-02-22:
I see this is Not the site I pictured. I sure as hell wish you all the best........
Posted by tander on 2006-02-22:
Nosouldiva, just ignore them, that's how they get their kicks!
Posted by Slimjim on 2006-02-22:
Well you did say "I had to put up with all of this worthless garbage because I simply files a complaint here and in other places to make my point.", so I'm guessing those other places weren't what you pictured either.
Posted by Slimjim on 2006-02-22:
Wake up call Tander, sorry but ALL the other comments outside of yours didn't side heavy with poster. So stick your "their kicks" in a sack. It's about opinions here, and people open themselves up, good or bad, to them when they post.
Posted by tander on 2006-02-22:
Well I've gave my opinion, and that's all I'm saying, if you don't like it, then stop posting to me.
Posted by Anonymous on 2006-02-22:
Now for your viewing pleasure we will return back to the post
Posted by Anonymous on 2006-02-22:
And now we can go back to our poop parade? Goody gumdrops
Posted by Anonymous on 2006-02-22:
OK you made a mistake ( I too do not like those self checkout lanes either), but you went over the top for calling the cashier a biotch, afterall she was doing her job. Did you apologize for making the mistake? If you are so self conscious on how people may take your appearance, then why don't you take the fishing hook out of your nose? Your actions did nothing but reinforce the stereotype that you are complaining that you were a victim of. Grow up and take responsibility for your own actions, then when you are prejudice against for your appearance you can "female dog". Good luck and god help us.
Posted by Anonymous on 2006-02-22:
Ditto!
Posted by Brenda Leah on 2006-02-23:
Seriously, you call the cashier a biotch and then you write a complaint about HER? Get a life.

Tander do you even know what harassment is? Boohooo he didn't agree with me so he harassed me. From what I see you threatened him. You should get a life too. Ut oh am I harassing you? Better call the cops!
Posted by Anonymous on 2006-02-24:
Thank you, Brenda Leah! : }
Posted by Microbabe on 2006-03-03:
Oh please! From one "Nosoul" Diva to another one with plenty of "Soul", try doing a "Soul Man", then come back to this forum and tell me what it is like to really be disrespected for no apparent reason. This little incident is nothing, believe me.
Posted by SweetCashier on 2007-09-14:
you know what we all are nice cashier's at Fred Meyer in Grants Pass,Oregon I have seen some Cashiers at other places around town worst than the ones at Fred Meyer. I got rung out at safeway a while back downtown in Grants pass down on 7th street and the girl put my laundry soap in a bag w/ cold stuff. i think there is some people that need to respect us cashiers we work hard for are money and some of you guys don't like shopping other places like wal mart right next door to us cause there lines are to long and they don't have any cashiers. I am here to respect you guys for sticking up with me. so smile at your cashier and say thank you for helping me today. and she will tell you for shopping at his or her place of work and invite you to come back for more smiles and help you anyway possible.
Posted by jktshff1 on 2007-09-14:
angela???eileen???
sorry, but you blew it when you used the b-word
2 wrongs don't make a right
Posted by Anonymous on 2009-06-18:
In our store once you check out you CAN'T take your shopping bags into another area of the store. Once you completed your purchases, you said yourself you were going to go to the electronics department and that you could pay for it there...well yes, IF you hadn't ALREADY checked out. YOU were in the wrong no matter how many nose rings you had on.
Posted by goku on 2009-10-30:
pardon my spelling im not a very good speller and i text alot so alots probably abriviated second i understood this complaint completely...I am a SCO attendent..the correct term is "Self Checkout Attendent" we r attendents not Cashiers we r there to assist customers that need help that was her job she shouldnt have acted like it was an inconvenace to help u when u needed and maybe she didnt mean to seem like that towords u maybe she had been having alot of problems with that machine that day and it was fustrating her cuz nothing she was doin to fix it was workin...i've had days like that when that happens i gert irritatated at the machine cuz its causing problems for the customer and me and sometimes i want to kick it. i know i have that irritated look on my face sometimes cuz of that and when i go to help a customer i tell them sry ive been havin problems with it all day so they know im irritated with them it the machine... anyway we r not there to ring u up cuz u dont want to do it urself and u dont want to wait in a line acctually our Corprate policy is that we are NOT to ring the customers up they r to do it themselves we are to show/teach them how to use it answer any question and help fix problems corprate does check on this kinda stuff and we get verbal and written warnings if we r not following there policies and if we continue to we can be terminated for not following company policies...anyway i got way off track sry...how you and ur husband look/dress how may peircings/tats n whatever has nothing to do with it if you feel like the way you dress or whatever affects the way ppl treat u do something tell the person look this is our lifestyle we may look unconventional but we are honest ppl it was a mistake or talk to a manager or just change how u dress if it really bothers u that much when u choose look like that there will always be ppl that will stare and treat u like u r a criminal cuz they r ignorant but that part of the price u pay for being an indevidual and being your own person anyway its that u didn't pay for them and as u said it was a HUGH box so how could u not notice u didn't pay for them when at the SCO you have to scan the item then put it on the bagging area the machines will not let u continue ur order if you don't put the item u scan on the bagging area at that time now there is a feture "skip baggin" when selected the item u scanned can be placed back in the cart anyway back there we didnt have the skip bagging so how could have seen this Huge item in ur cart and not realize you didn't scan it and how u acted after being confronted alot of ppl dont realize how much crap we deal with and put up with from customers and co-worker everyday you have no idea how many ppl forget to ring up items it happens yes but i get an average of 3 or 4 ppl a day some regulars some not that r tring to get out w/o paying for something they either try just putting it in the bag or not scanning it or try ringing it up as something else so you can see how after so long the SCO attendent become a bit suspisous of ppl it sucks i know i like to have good faith in ppl being honest but honestly its hard when ppl are trying to pull one over on you all the time...that said..yes the way the SCO attendent should choosen her words better she should have said something like im sry to stop you but the muffins didnt get rung up did you still want to get those...that said even the way she said it you could have just been like oh sry i forget (which you did) and either paid for them there and walked past her n ignored her cuz she was just standing there staring at you when she say you goin back to pay for them she should of just gone on with her business but you could have also paid for them in the home electronics when you got u speaker and just to her sry u forgot about them but ur gettin someting in electronics and you will pay for them there...i don't know what LadyScot is talking about any Fred Meyer you go into you can take any merchandise (paid for...with receipt or unpaid for) anywhere in there store with 1 exception you can not take items that have not been paid for into the bathrooms...as for you calling the SCO attendent a b*tch that was uncalled for you could have simply told her she didn't need to be so rude and should be nicer and then ask to talk to her manager and complain to them and that would have been the end of it but u choose to call her that and then stand there near her telling ur friends all about it she had every right to call her security on you and they could have told you u needed to leave the premises but instead they were nice and just told you that you cant talk to the emmployees that was and you can just cuz ur a customer. there r 2 kinds of customers exturnal (customers that don't work for the complany) and internal (employees that shop there) yes u and millions of other customers INCLUDING her and me and other employees shop there and its our money that make out checks possible (it even says that on out pay checks lol) but that does NOT give you or me or any other person the right to call any person being an employee or customer any bad name like b*tch, a-hole ect they secerity ppl had every right to interupt ur covo with ur friend to tell you that you can just call and employee a b*tch if you said that to another customer they would have treated u the same the security werent treating u like a theif they werent talking to u i asume cuz u dont say it about u not payin for the muffins they were talkin to u about ur languge towords the attendent its ur own fault that u feel like u were humiliated if u didnt call her that she wouldnt have called her security on u u control what words u use not her its not her fault u choose to call her that or that 4 of ur friends happened to be in shopping and witnessed u "be humiliated" she didnt call ur 4 friends and say hey be by the SCO in fred meyer at this time and plan it it became ur fault when u called her a b*tch
Posted by Anonymous on 2009-10-30:
OP, you started the 'dog' fight and have the audacity to claim humiliation? You are a piece of work.

No one cares about the nose ring you wear or how many tattoos you might have. You did not pay for an item. It is the cashier's job to say something.

YOU took it to an extreme there was no need for. I would have banned you from the store had I been the manager.
Posted by PepperElf on 2009-10-30:
personally the really "embarrassing" thing seems to be that the OP called the worker a bi**h and got called out on it.

Which isn't the fault of the store, but the fault of the person who was using that kind of language to begin with.

Plus other customers don't need to be subjected to that kind of language.

And if it's being said loud enough for the staff to hear it means that
- Other customers can hear it
- I suspect it was said in the hopes that the employee in question heard it too, as means to get even with her.

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