Priceline - Total Ripoffs!!! Don't Trust/Use Ever- I've Used Them Alot, Paid Higher Prices On Their Sites
Hotel and Car Rental - Complaint
ONLINE, CALIFORNIA -- I haven't actually taken my vacation yet, and have found out that the prices are lower now than when I booked. I tried to call Priceline to see if they would price match, but nope, only within 24 hrs. Which is crummy! So I'm paying $80 more for my 4 days in Orlando ($20 more per day) when I could be spending that on baby! I've used Priceline before and have not had major problems but will probably NEVER use them again! Not only that but I've also had problems booking my rental car with them. As I've mentioned before, I have a 16mo baby and need a 4dr rental. Their website, which said "standard car" and SHOWED (in the picture) a 4dr car is not the car that has been booked. What do I get? A coupe. And of course, I've tried to call Priceline and Hertz about changing it to a 4dr sedan (I even offered to pay more to priceline) but they denied the request and wanted to charge me a $29 cancellation fee to cancel if I wanted to do that, all I wanted was an upgrade in the level of car and was willing to pay the difference. Nope, no can do. I've actually spent total 3 hrs on the phone to try to get them to help me but I guess they are more concerned with ripping people off.
I would defintely use other sites that price match no matter what like Orbitz. I WILL NEVER USE PRICELINE AGAIN. AND NEITHER SHOULD YOU, UNLESS YOU ACTUALLY WANT TO PAY MORE. THEY DO NOT HAVE YOUR BEST INTERESTS IN MIND WHEN IT COMES TO COMPETITIVE PRICING, ONLY PROFIT.