Hamilton Beach Small Appliances - Have To Pay To Get Deffective Product Replaced
Warranty - Complaint
SOUTHERN PINES, NORTH CAROLINA -- Have a bad electric can opener that broke on first use. Magnet that holds lid arm snapped off. Plastic was broken part way as it can be seen in pictures I sent company. But they insist on a shipping cost to replace a deffective product. Then they lowered shipping from $9.95 To $6.95 After complaining.
It should be free replacement no ifs, ands, or bu-t's if the product is defective from start. Paying for shipping is a big ripoff since they made the product. They say its under guarantee but you have to pay to get it replaced.
Just a warning to future customers of theirs you will have to pay if anything breaks thats made by hamilton beach under their warranty terms.
Good luck to them!