Credit Card - Retaining information and not keeping their word after a plan of payment was agreed.
Collections - Complaint
ORLANDO, FLORIDA -- My only bank account, where I get my paychecks and make all my payments has been blocked by a bank stating I owe money from a credit card since 2001. I never received any letter regarding the matter, I came to know about this when my account was already blocked. They failed to inform me the amount I owe or any other information regarding this account. They left a number to which I called and talked to a representative who said she was handling the case I specifically told her that I was willing to make a payment plan and she agreed that I pay $2100 in 4 months My account has been debited for almost $5000 and still blocked. I called and someone told me she was too busy and that my acct. will remain block till they consider it necessary. I would appreciate someone to explain what to do at this point, I need my acct. unblock in order for my wife, who is diabetic, get her medications, and I need to make payments.
Also need to know how I owed $700 in a credit card, accept to pay $2100 for legal expenses and ended up with a debit to my acct. for $5000.