GM - Horrible Customer Care/Concerns
Customer Claims - Complaint
I have been under review for a blown side curtain airbag deploying for no reason. Every time I try to reach the apparently only person who works in that dept I only get voice mail. Finally speak with her regarding a possible rental and am blown off for days only to find out I am not to be contacted next week when I asked for assistance on Wednesday the prior week. I feel neglected and let down by GM. I have only owned GM vehicles for the past 20 years but will never buy from them again. If you cannot help a client with an issue and can only speak to one person who is never available how do you get any satisfaction? Tried calling in a complaint to complaint number and got even more of a run around.
Highly unsatisfied and highly likely to buy anything that does not affiliate with GM. A multi-billion dollar company with no regard for the people who spend their hard earned money getting this company even richer...
Shame on you GM.