Papa Johns - Loop 281 Location - Handling the situation
Management - Compliment
LONGVIEW, TEXAS -- I ordered a pizza for a friend's family. The next day I found my account double charged and learned that the pizza was way over cooked. I called Papa Johns and talked to a manager. I don't remember her name.
She was gracious and offered restitution. We had trouble putting the money back in my account but she really tried. Together we came up with a workable solution that I was happy with.
I greatly appreciate her efforts and determination to satisfy me and make things right. The double charge just turned out to be an honest mistake. We will call for pizza again. Soon.