Hotwire .com - Hotwire Misrepresents Hotel Locations
Madison, WI Hotel Booking - Complaint
MADISON, WISCONSIN -- Attempted to book a Madison Wisconsin hotel through Hotwire in an area referred to as "Central Madison-Capitol" This was in an effort to have a hotel that was in walking distance of the capitol and general vicinity. Anything within a mile would have been acceptable. Instead I received a booking several miles south near the beltline. An immediate customer service call was met with "it is in the area indicated on our maps". And a too bad, too sad attitude. They offered a 1-time effort to rebook it with the caveat that it would likely come up again, and they had no control.
Absolutely my last use of Hotwire for any activity.