Re Fi - People Here Don't Care to Take in Good Business Customers

Mortgage - Complaint
Review by lplaster000 on 2013-05-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CAMERON, MISSOURI -- I have been a past Chase customer for 10+ years. Credit score of 750+, an appraisal a year old to support my info. My bank took my business a year ago as Chase didn't want to get a manager to look at my good standing account of 10+ years for a re fi. At one time I was a year ahead on payments, how many customers does Chase have doing that? I thought I would see if they wanted to consider my business again & they couldn't care less. This company has gone down the toilet over the last 3-5 years.
Comments:2 Replies - Latest reply on 2013-05-11
Posted by T on 2013-05-11:
It isn't possible with the decription to know why Chase would not refi your mortgage.

However, Chase showed faith in you to grant you a mortgage in the first place. I assume that both you and Chase are still happy with the terms you agreed to at that time.
Posted by Johanna on 2013-05-11:
The OP is probably trying to take advantage of the low rates. Nowadays, banks require you to jump through all sorts of hoops to both get a new mortgage and to refi. Doesn't matter how long you've been with them or how great your account history and credit score is.

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