Bobs Furniture - Won't Move Old Furniture
Sofa and Love Seat - Complaint
SOUTHINGTON, DISTRICT OF COLUMBIA -- I ordered a sofa, love seat, and table. paid $100.00 for delivery. On day of delivery I asked to have my old set moved outside. They said they do not do that. What kind of furniture movers can't move furniture?
They wanted just to leave the new set in my garage. If you pay for delivery are you supposed to pay someone else to move your old stuff? Customer service representative could not care less when I spoke to her. I cancelled the order and am waiting for someone from the store to call me for a refund. The order was paid for in advance. I have bought furniture and appliances from several other stores and they always moved out the old things. Will never buy anything from this store again. I plan to go to Pilgrim today and buy another set with free delivery.