Wendy's - They Never Get My Order Right
Double Cheeseburger With Lettuace Tomato and Onion
FORT WAYNE, INDIANA -- My wife enjoys Wendy's chili so I have gone to Wendy's with her 6 times. I just order a double cheese burger with just lettuce tomato and onion. They have yet to get it correct, the problem is usually someone assumes that mayonnaise is part of lettuce tomato and onion. Normally it takes one more try to get it correct. Although my wife and I were traveling and stopped at a Wendy's in Iowa. I ordered my usual. My wife ordered some food also and we payed for our food. The young man working the counter gave us cups for our soft drinks and we went to fill them while waiting for our order. We returned to the counter and continued to wait while several other people ordered and received their food. My wife asked when our order would be ready. The young man looked confused and called the manager over. Apparently some how our order had been removed from the system or marked as done. The manager had our order hurried through and we sat down to eat. My wife's order was fine. My cheese burger had mayonnaise on it. I was just going to wipe off all of it that I could but my wife took the cheeseburger, went back to the counter and complained. The manager again stepped in and said he would get it taken care of. He returned in a few seconds with the cheeseburger. They had scraped the mayonnaise off, put it back on the bun and re-wrapped it. When I unwrapped it I told my wife I could have done that, she got really pissed. Took the food back to the counter. The manager said he would have a new one made. And when he brought it to the table this time it was correct.
I should mention also that there were 3 local uniformed police officers sitting a few tables away, watching intently. At first they must have thought I was a trouble maker as my wife and I were traveling by motorcycle. By the time the manager got the cheese burger correct, the police understood what was happening and said nothing but I did notice one of them was grinning and shaking his head...