T Mobile - Horrible
Customer Service/Billing - Complaint
I wish I could say something positive but I cannot. I made a phone payment to them using my card. My service was stopped because they said the card was declined. So I made the payment by check over the phone. When I checked my checking account the card payment had gone thru as well as the check payment so they took a double payment. I was in time to stop payment on the check. They told me it had been a mistake. So one more time I used my card to make a one time payment for a certain amount. When I again checked my bank account they took out that payment twice doubling the amount that was authorized. They are nothing by crooks and I don't think anyone in customer service has any idea what they are doing except how to rip people off. I would not recommend them or their service to anyone.
I don't know what I can do legally about this but I will make their life a living nightmare when I get ahold of them again.