WellCare - Lousy Service

When you call customer service you get a dating site! - Complaint
Review by unhappyw/them&u on 2013-05-13
Rating: StarStarEmpty StarEmpty StarEmpty Star
TAMPA, FLORIDA -- When you call customer service, you get a dating site. Five months in a row I requested a benefits booklet, but have not yet received it. They have repeatedly sent me cards with physicians names other than my current doctor! Perhaps they need a good Psychiatrist!
Comments:1 Replies - Latest reply on 2013-05-13
Posted by Susan on 2013-05-13:
Does your current doctor accept Wellcare insurance? Did you call the correct phone number?

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