IHop - Broccoli from Hell
CHARLES TOWN, WEST VIRGINIA -- Party of 6 - everything was great - perfect even until we were served and three of us got broccoli with our meals. One of the broccoli's was ice cold. It was returned, and obviously microwaved therefore cooking the chicken making it scalding hot. The waitress was approached and her comic banter earlier turned into a teary waitress who really had no idea on how to handle a situation. So what happens? The cook comes out. She interrogatively asked one in our party why he didn't like the chicken? Instead of apologizing and offering an alternative, the cook berates the customer.
And then brings the waitress into it; with telling us she shouldn't have told we microwave the food here. Duh. The most ignorant place ever. Never going back