Diamonds international - Certified Paperwork on Jewlery Not True
Diamond Ring - Complaint
BELEZIE -- Purchased a 3ct ring ok thats what their certified paper work shows . Diamonds rated incorrectly poorer then paper works shows. Was told ring can be sized got to US and so far no one will size it due to diamonds running down the sides of the ring. I contacted Diamonds International and Visa. DI said I had to bring it to a Gemologist so I paid 65.00 to do that plus a day off work. The findings were not a 3ct it was less, diamonds rated incorrectly and over paid.
My Visa took DI paper work and the gemologist report and agreed I did not get what I purchased. I am waiting for DI to response to Visa as Visa sent them a letter and they have 45 days to respond to Visa. During this time Visa said not to work with them as they will take care of it and let me know when they get a response back. In the meantime DI called me and flat out lied to me saying my bank said for us to work this out. I told them per Visa everything must go threw Visa. I then contacted Visa and told them about the call they agreed DI lied to me and they have not received any response yet .
So point is DI are crooks and thank god I used my Visa. Visa is standing behind me and 14 days left to find out where to send the ring back to.