I Would Think 100 Times Before I Buy Anything From Best Buy Again. The Worst Customer Service.
ASUS all in one PC Geek SQD - Complaint
MIRA MESA, CALIFORNIA -- I bought an All In One ASUS pc from Best Buy Mira Mesa store and picked it up from the Mission Valley store as Mira Mesa store did not have it in stock.
The PC configuration was for 1TB hdd. When I opened the box, there was only one partition with 500 GB. I went back to Mira Mesa store and they refused to help me. The lady told me that "IT IS THE BEST BUY POLICY". I have to go back to Mission Valley. I went to Mission Valley and got the replacement which again had the same issue. I called up the Mission Valley store and checked with them if I could go to the Mira Mesa store. The person there told me yes as per "BEST BUY POLICY" they should help me as the PC has everything as mentioned on the box.
I called Mira Mesa store and when I explained the whole thing, the lady named "Kori" (not sure the spelling is correct) told me she will call the supervisor and put me on hold never to come back.
I would think 100 time before I buy anything from Best Buy again. The worst customer service.