Cadillac - Very unhappy with repair history
2009 Cadillac CTS - Complaint
AUGUSTA, GEORGIA -- I purchased a 2008 new Cadillac CTS and had a water leak from the sun roof. I assumed it was an isolated issue and decided to trade up to a newer model. I purchased a 2009 new Cadillac CTS in 2009 with 14 test drive miles on the odometer. My car is still under the manufacture warranty and has 40k miles. I have had NOTHING but issues with this car. The sun roof leaks and there was a broken weld on the frame in the trunk. The complete interior carpet and padding have been replaced due to mold and water damage. The navigation system shows an error every time it rains that the electronic key is not detected and the navigation screen is blank while the radio is playing with no display. These issues occurred after the sunroof leaked and caused major damage to the electronic system. I have taken my car a minimum of twice a month to the local Cadillac shop and shown them pictures and videos of the issues I am experiencing. The "mechanics" state they are unable to duplicate the issue and can not determine the cause. The electronic module has been replaced twice and the remote keys have been replaced twice still my car is unable to detect them after it rains. The interior head liner has been replaced completely three times. THIS CAR IS A LEMON and I can not get anyone at Cadillac or GM corporate office to help me.
The Corporate office has now declined to provide a loaner car for any issues I may have with this car while it is being tested at the shop.
Error with remote key