AAA Complaint - AAA Auto Club South - My $800 mistake!
FLORIDA -- I went to work for AAA Auto Club South as an insurance agent at the Palm Beach Gardens Florida Office. The pay structure was very odd, you get a very meager base pay plus points (commission). You are assigned different points for various insurance products. Depending on the product and the company your points (commissions) vary. To complicate matters, AAA withholds 50% of the commission points until you have worked about 6 months, then if you are still employed you get the other half of your money. My complaint, I resigned effective 1/4/2006 and was told by my manager that I would receive the 50% December commission points. After waiting over a month the check never arrived. AAA decided not to pay me the approximately $800 due me. When I spoke with Dan Jiles, AAA's Vice President of the Insurance Agency (who ironically does not appear to have an insurance license in the state of FL) he stated that AAA does not pay any of the bonus points (commission) unless you are employed on pay day. I expressed my dissatisfaction with this policy, asked him to reconsider and was told no. I suggested AAA change the policy as this is unfair. I also suggested they make this policy known as neither I nor my manager knew this policy existed. Dan Jiles stated that this policy was in writing. That may be true but it was so vague and confusing no wonder we misunderstood.
Since leaving AAA on 1/4/2006 AAA placed Help Wanted ads in the Palm Beach Post for agents at the Palm Beach Gardens Florida office, the Lake Worth FL Office and the Delray FL office. Almost 2 months have passed and apparently AAA can't find insurance agents willing to work for the meager pay and the promise they may get their commission points bonus check if they are still employed on payday.
WARNING - If you are in the insurance business think twice before considering working for AAA. In my opinion the pay is poor, you do not get paid for policy renewals, a ridiculous dress code for South Florida (men must wear a neck tie and no facial hair), and a rotating Saturday work schedule. My experience was not favorable. I plan to cancel my AAA Auto membership and move my insurance policy to another agency immediately.
For emergency road service....when I think of the money wasted each year on AAA membership dues and rarely ever used the road service I won't miss this expense.
For travel....I will definitely use EXPEDIA.com, Travelocity.com or ORBITZ.com. AAA kept my $800 commission (points) and that is all the money AAA will ever get from me and my family.
Coming soon....... www.AAAScrewedMe.com A website dedicated to people that are not happy with AAA.