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Carrabbas, 9840 Atlantic Blvd - Worst Birthday Dinner Celebration Ever-NEVER Going Back There

Complaint
Review by louisehuss on 2013-05-21
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
JACKSONVILLE, FLORIDA -- The asst mgr was the most arrogant, obnoxious person ever. He had excuses but no valid explanation as to why 8 groups of people who arrived after us were seated first. (Reverse discrimination?) His attitude was abusive & he never introduced himself.

Then there was a bone in Christa's chicken soup. Another encounter with Mr. Rude! It was pouring rain & they provided no mats at the door. As people entered, the floors became slippery & Christa fell. The mgr. came over and basically said we knew it was raining & needed to be careful. Mats at the entrance sure would have helped!

All I wanted from them was a pleasant dining experience for my birthday! Needless to say, they are no longer my favorite restaurant. The Regency location sure has deteriorated.
Comments:1 Replies - Latest reply on 2013-05-22
Posted by BigAl on 2013-05-22:
You did not mention how many people were in your party. If it was a large group only certain tables can be used so sometimes smaller groups will be seated before a larger group.

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