Ramada Inn in Ft. Lauderdale - Worst Experience Ever
Hotel - Complaint
FT. LAUDERDALE, FLORIDA -- Started my vacation with 3 days 2 nights in Ft. Lauderdale then to West Palm for a cruise. When we called the hotel to say our plane was delayed they did not have us registered. Had to call the reservation specialist to find out what happened and they finally found us. First night awoke during the night to my hand and back and leg itching. Got up in the morning to find I had horrible bed bug bites. My hand was swollen from my wrist to the knuckles, my thigh was swollen twice its size, my shoulder, back and neck were hugh and it hurt so bad I hand to go to the ER.
When we returned to the hotel to show them they moved our room but kept saying it was not bed bugs. The next night my husband had the same thing happen to him. We checked out immediately. The rest of our vacation was ruined as we were in pain and itching for the entire time. We notified the company and got the biggest round around ever, saying they checked the room nothing, finally they admitted they found bed bugs in our second room however this was weeks later and I wanted compensation for my medical bills and for the pain and ruined vacation. Well they really don't care about their guest they paid the bill reluctantly and I only got $350 for pain and my ruined vacation.