Dominos Pizza - Had a Free School Coupon, Were Told It Would Be Honored at Phone in Pickup and Were Told Them It Would Not Be Honored.
LOUISVILLE, KENTUCKY -- Dominos pizza franchise here in Lou. Ky. took my daughter and her friends order, they were told their free school coupons would be honored at pickup. When I drove them there to get their order employee argued with the one that took their phone-in order, wouldn't honor their school coupon and charged them for it.
I went in alone the 2nd time and told them that I didn't feel it was right because they called to make sure it would be honored at their location. They stared at me and one employee admitted she did take the call and apparently made a mistake never really apologizing. I felt they should not of been charged because of her mistake. I would of not made the trip if we were told this ahead of time. It was the employees mistake.