Burger King - Drive Thru Got Order Wrong Twice
Food - Complaint
SHORELINE, WASHINGTON -- I ordered one of the temporary specialty chicken sandwiches and an order of the large loaded tots with a drink. Was excited when told I could order it as a meal deal to save a little. Even though cost me almost $9.00. Paid, got my order, went to work, and was disappointed to find fries instead of the loaded tater tots. Finally cooled off, thinking potatoes are potatoes. Finished fries, and reached in bag to try what should have been a chicken burger, only to find a Whopper. I was extremely disappointed to say the least. That was probably the most expensive Whopper meal ever. I didn't go back, since I already ate the fries, and I sure as hell was not gonna go through the garbage can on the way out of the drive thru, where I tossed my receipt. So fast forward to two weeks later. After thinking okay, give them a chance. So I go thru the drive through again. I order the crispy specialty chicken sandwich,( does any part of that sound like rib? don't worry I will explain later). Ask about the tots. Told yes they still have them. They ask me what flavor? What flavor? After minutes of explaining what I want. A crispy specialty chicken sandwich and a large order of the tots. Oh the tots are no longer available. That was great communication. Okay I will just get a small fries. Along with a crispy specialty chicken sandwich. Thinking every thing is cool. I go up to the window. Pay for food. And just on chance I looked at the receipt. And saw the word rib. Wait a minute....How do they get rib out of my order?
I have not been that upset in a long time. I was thinking okay they screwed up my order once. But to screw it up when I tried to let BK redeem itself. I said don't even hand me that bag. just give me my money back. I am done. This is ridiculous.