SBC Communications Inc Complaint - CUT OFF SERVICE TO MY 80 YEAR OLD MOTHER WITHOUT NOTICE
TULSA, OKLAHOMA -- My Sainted Mom of a fragile 80 was mugged in November of 2005,following that of course was the
need to immediately cancel all credit cards and checking account transactions.My Mom lives by herself and has the necessary alarm for her house which of course is run through the telephone lines.She had written and sent a check to SBC prior to the mugging....SBC and a host of other companies she had checks out to, put her through hell.....to put it nicely.SBC even after getting sent a copy of the police report charged my Mom a re-conect fee!!!!!! You would think, just like heat in the winter ,it would be illegal to shut off that kind of life sustaining service to a person in need (senior citizen),they even wouldnt turn it on until a transfer of money was made from her new checking account,do these people think they are GOD..playing with my Mothers safety and well-being???? .Physicians Mutual even suspended her insurance until she got a new check to them.
where in the hell has human rights gone?
Pissed Off son-of-a-mother