Sprint - Horrible Coverage, Dropped Calls Even Worse Customer Service
Samsung Galaxy SIII - Complaint
CAMARILLO, CALIFORNIA -- After numerous dropped call and lost signal at my home in the middle of Camarillo,1.6 miles from there cell tower I contacted customer service and after talking with 5 different people they told me it was a phone issue. Since our 3 phones where 2 years old we upgraded to the Galaxy SIII and they worked only slightly better for about a month. Then the same crappy signals and more dropped calls. After numerous calls they said they would send my account out to the review dept. and then they never called back. They now claim that the problem had been resolved and would not issue any credit or let me out of my contract without cancellation charges for all 3 lines. I will keep calling customer service everyday until they change their mind and will write a review everyday too. I live in a town with no buildings over 5 stories and nothing over 2stories between me and the closest cell tower. I can see the tower from my roof top. Everytime the wind blows, its foggy or drizzling the signal drops.. sometimes it shows all 5bars of signal and the phones still can't call out.. sometimes it switches to roaming with only 2 bars and the calls go thru..
Highly recommend anything BUT Sprint. I'm with the guy that said we should start a class action lawsuit..if only to get them to let me out of the contracts.