Sharper Image Compliment - Offered a refund within hours
CHICAGO, ILLINOIS -- I had purchased two Ionic Breeze air purifiers about 3 years ago. Last fall both stopped working about the same time.
Out of the blue I decided to try and email Sharper Image about replacements. I used this site to look up an email contact at Sharper Image and sent them a message detailing my disappointment in their product lasting only 3 years.
Within hours I received a reply and apologee as well as an electronic UPS shipping label to send my units back for replacement!
Sharper Image has definitely proven to me they care about their customers and stand behind their products.